right of withdrawal
RIGHT OF WITHDRAWAL
Consumers have a fourteen-day withdrawal.
Exclusion: Personalized products! If the products offered in the online shop have been personalized, there is no 14-day right of withdrawal, as resale to other customers is not possible.
right of withdrawal
You have the right to revoke this contract within fourteen days without giving a reason, provided that the purchased products were not ordered and manufactured in a personalized way. Only if there is a printing error on our part. There will be no checks on the data provided, but taken over by you 1 to 1. There is no revocation for this. Otherwise, the cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must send us (Simone Winkel, Mühlenstraße 23, 53547 Hümmerich, Germany, firstname.lastname@example.org, phone: 0176 / 61783425) a clear statement (e.g. a letter sent by post, fax or email) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We pick up the goods. We bear the costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Sample cancellation form
(If you want to revoke the contract, please fill out this form and send it back.)
– To Simone Winkel, Mühlenstraße 23, 53547 Hümmerich, Germany, email@example.com
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following, non-personalised
Goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notification is made on paper)
(*) Delete where not applicable.